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Kiyoh & Klantenvertellen Lightspeed

Click here for a Dutch instructional video.

Configuring your Kiyoh & Klantenvertellen Lightspeed module


1. Get your location_id

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Log into your kiyoh or klantenvertellen dashboard and navigate to: Invite -> Extra options -> Invite link.


2. Get your API key/hash

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You can find this on the same page as the previous step.


3. Find the app in the App Store

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Navigate to "App Store" in your Lightspeed dashboard and use the search feature at the top of the page to find the Kiyoh app.


4. Install the app

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Click the app and install it.


5. Verify your credentials

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Login with your Lightspeed account.


6. Grant access

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Continue by granting the app access to your store.


7. Server choice

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Choose kiyoh.com or klantenvertellen.nl based on your account.


8. Hash

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Enter here your earlier retrieved API key/hash.


9. Location id

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Enter here your earlier retrieved location id (yellow marked part of the invite link).


10. Event

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Which order status should trigger the scheduling of the review invite? Make sure your orders actually hit this status.


11. Delay

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How long should kiyoh or klantenvertellen wait (in days) after your chosen order status trigger (next step), before sending the review invite?


12. Inject Reviews Widget

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Enable or disable the review score rich snippets. Note: Google currently won't show these as stars in the search results.


13. Default Widget

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If you choose the standard widget you can choose the location of the widget by setting a div class. And the text of the widget by using the variables {'{rating}'}, {'{maxrating}'} and {'{reviews_count}'}.


14. Custom iframe widget

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If you choose the custom iframe widget you can paste here the widget snippet from your Kiyoh account (Publish -> Widget). And the location on your page by setting the horizontal and vertical placement.