Kiyoh & Klantenvertellen Lightspeed
Click here for a Dutch instructional video.
Configuring your Kiyoh & Klantenvertellen Lightspeed module
1. Skip to step 3 if you don't have the old app
In your Lightspeed dashboard navigate to Apps -> "Aangekochte apps"
2. Uninstall the old app
Use the black arrow to slide open the app details and choose "App annuleren"
3. Get your location id
Log into your Kiyoh account and navigate to: invite -> extra options -> invite link.
4. Get your api/hash
You can find this on the same page as the previous step.
5. Find the app in the App Store
Navigate to "App Store" in your dashboard and use the search feature at the top of the page to find the Kiyoh app.
6. Install the app
Click the app and install it.
7. Verify your credentials
Login with your Lightspeed account
8. Grant access
Continue by granding the app access to your store.
9. Server choice
Choose Kiyoh or Klantenvertellen based on your account.
10. Hash
Enter here your earlier retrieved hash/api key.
11. Location id
Enter here your earlier retrieved location id (yellow marked part of the invite link).
12. Event
Which order status should trigger the scheduling of the review invite? Make sure your orders actually hit this status.
13. Delay
How long should Kiyoh wait (in days) after your chosen order status trigger (next step), before sending the review invite?
14. Inject Rewiews Widget
Enable or disable the review score rich snippets. Note: google currently won't show these as stars in the search results.
15. Default Widget
If you choose the standard widget you can choose the location of the widget by setting a div class. And the text of the widget by using the variables {rating}, {maxrating} and {reviews_count}.
16. Custom iframe widget
If you choose the custom iframe widget you can past here the widget snippet from your Kiyoh account (dashboard -> publication -> widget). And the location on your page by setting the horizontal and vertical placement.