Kiyoh & Klantenvertellen Magento 1

Configuring your Kiyoh & Klantenvertellen Magento 1 module

1. Get your location id

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Log into your Kiyoh account and navigate to: invite -> extra options -> invite link.

2. Get your api/hash

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You can find this on the same page as the previous step.

3. Magento admin

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Navigate to your module in the Magento admin: system -> configuration -> find the Kiyoh module in the list.

4. Network and server

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Choose your network and server. In most current cases the network would be "Klantenvertellen & new kiyoh.com", next pick the server based on your review account.

5. Hash

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Enter here your earlier retrieved hash/api key.

6. Location id

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Enter here your earlier retrieved location id (yellow marked part of the invite link).

7. Delay

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How long should Kiyoh wait (in days) after your chosen order status trigger (next step), before sending the review invite?

8. Event

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Which order status should trigger the scheduling of the review invite? Make sure your orders actually hit this status.

9. Optional: order status

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Only relevant if the previous step is set to "order status change", this option is an extension of the same setting.

10. Language

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The two letter code of the language the review invites should be in. For example: nl or en

11. Exclude customer groups

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Select the customer groups that should NOT receive a review invite.

12. Microdata

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Enable or disable the review score rich snippets. Note: google currently won't show these as stars in the search results.

13. Show rating

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Display the rating in your header. This requires the default block id "top.container" to be present in the theme.

14. Debug

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Enable or disable the debug log. This requires the Magento logging feature to be enabled as well (system -> advanced -> developer).

2.1.11

Q: Why won't my stars show on Google?

A: Google has recently changed how they want to use this feature. See the parts about "self-serving reviews" and the update here: https://webmasters.googleblog.com/2019/09/making-review-rich-results-more-helpful.html

Q: Why won't my rating show in the header?

A: Does your theme contain the block ID "top.container"?

Q: I received a mail from Google about the Review Snippet markup

A: A new version will be released soon