Kiyoh & Klantenvertellen Magento 2

Configuring your Kiyoh & Klantenvertellen Magento 2 module

1. Get your location id

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Log into your Kiyoh account and navigate to: invite -> extra options -> invite link.

2. Get your api/hash

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You can find this on the same page as the previous step.

3. Magento 2 admin

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Navigate to your module in the Magento 2 admin: stores -> configuration -> find the Kiyoh module in the list.

4. Network and server

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Choose your network and server. In most current cases the network would be "Klantenvertellen & new kiyoh.com", next pick the server based on your review account.

5. Hash

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Enter here your earlier retrieved hash/api key.

6. Location id

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Enter here your earlier retrieved location id (yellow marked part of the invite link).

7. Delay

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How long (in days) should Kiyoh wait after your chosen order status trigger (next step), before sending the review invite?

8. Event or order status

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Which event or order status should trigger the scheduling of the review invite? Make sure your orders actually hit this status.

9. Exclude customer groups

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Select the customer groups that should NOT receive a review invite.

10. Language

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The two letter code of the language the review invites should be in. For example: nl or en

11. Microdata

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Enable or disable the review score rich snippets. Note: google currently won't show these as stars in the search results.

12. Rating widget

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Display the rating in your header. This requires the default container "header-wrapper" to be present in the theme.

13. Log errors

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Enable or disable the debug log. This requires the Magento logging feature to be enabled as well. To enable this CLI is required, please ask your developer.

2.1.34

Q: Why won't my stars show on Google?

A: Google has recently changed how they want to use this feature. See the parts about "self-serving reviews" and the update here: https://webmasters.googleblog.com/2019/09/making-review-rich-results-more-helpful.html

Q: Why won't my rating show in the header?

A: Does your theme contain the default placement container "header-wrapper"?

Q: I received a mail from Google about the Review Snippet markup

A: Module version 2.1.29 resolves this issue